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Driver Accidents and Refusal to Supply Details

By: Tracy Wilkinson - Updated: 27 Jul 2019 | comments*Discuss
 
Driver Accidents And Refusal To Supply Details

If you are involved in a car crash or traffic accident of some sort, there are several things that you need to do.

Regardless of whether or not the accident is your fault, if anyone (other than you) is injured, an animal (other than any that you were carrying in your own vehicle) is injured or killed, property belonging to someone else or another vehicle is damaged in some way or any of the surrounding street or road furniture (road signs, bollards) is damaged, then you will need to leave your contact details with anyone who has reasonable grounds to request them.

If no-one requests your details at the scene of the car crash, or for any reason you don't want to supply them (you may feel that the person requesting them is behaving in a threatening manner), then you can go to the nearest police station and report the traffic accident there instead.

Leaving the Scene to Report the Incident at The Station

If you take this course of action and someone reports the incident to the police, you may be apprehended on your way to the station. This could make it difficult to prove that you were not simply fleeing the scene of the accident - something which could land you in court and facing more severe penalties.

To avoid this, leave the scene of the car crash and pull over as soon as is safe to do so. Call the police and tell them that you have been involved in a road accident and that you are coming to your nearest station to give a statement. Then if you are stopped for any reason, it’s clear what your intentions were.

What Do I Do if The Other Driver Refuses to Provide me With Details?

If the other driver(s) involved in a traffic accident refuses to give you their contact details on request, remind them of the points above. Point out the reason that they should give you their details (e.g. because you and your passenger have been injured and explain to them that it is a legal requirement for them to give you the information that you are asking for. after a car crash

Taking Identification Details

If they still refuse to give you the information, make a note of the car registration number, the make and model and any distinguishing features of the car, such as window stickers or scratches or marks on the vehicle. This will allow the police to track them down more easily if they don’t report the incident within 24 hours.

Not Supposed to be Driving?

It's possible that if the driver is not supposed to be driving because they are banned or drunk or could get into trouble for doing so and if this is the case then they might not want to give you details because they will later say that someone else - maybe a passenger - was driving the vehicle.

To stop this happening, make sure you make a note of the physical appearance of the driver - approximate age/sex/height/weight, anything that might help the police later. Do they appear drunk or not 'with it?', have they said anything to you that indicates that they shouldn't be driving the vehicle? Also take notes on any passengers if you can.

Witness Statements

If you can find any bystanders who saw what happened and are happy to give details so that they can be called as witnesses later on, take their mobile numbers, names and addresses. If possible, ask for a business card if possible as they are more likely to have real telephone numbers and contact details!

Caught on Camera?

In the days of Big Brother, so much of what we do is caught on film at some time or another, so see if there are cameras that can help you. If there are cameras make a note of their location so that you can find out who owns them. The police and the council should be able to help you with this.

Recording Details

Anyone involved in an accident may well be in shock – including you, even if you feel OK. So do try and note down any information you get on paper, as you might not remember anything at all later on. If you haven't got a pen, see if your mobile phone has a record function use that and take information as if you were doing so into a dictaphone. If your phone has a camera, take photos if it is safe to do so.

Know When to Back Off

Above all else, never put yourself in danger. The most important thing to remember in this situation is your own personal safety and if someone doesn't want to give you their details, there might be a very good reason - something that they'll be willing to protect at all costs. If someone refuses to give you their details, judge the situation and if you don't want to push it any further then get as much information as you can without upsetting the other drivers, and putting yourself at risk.

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As turning left I hit a car that was driving on the wrong side of roadInsurance company say that I am jointly responsible as I didn’t come to complete stop (dash am footage that I provided).The road I turned means you have to concentrate on right hand side and when clear you can move.What are my options
Madness - 27-Jul-19 @ 12:20 PM
I was coming up to a road junction where there had been an accident that I had passed earlier. There were 2 cars on the verge on the left side of the road, I was turning right. Because I had seen the accident earlier, I made sure I indicated well before the junction, as there was a lot of traffic. I stopped to turn right and the girl behind me slammed into me. The people standing on the roadside saw this, and also heard her ask if we ‘had’ to go through the insurance. There was some damage to the back of my car, not serious, although it would be pricey to get it fixed properly ie not botched by my other half, but I was happy enough for them to pay to get it presentable as it’s an old car. We exchanged phone numbers, and when I got home she I sent her my address, she asked for my insurance details, which I sent her. She’s refusing to give me hers, even tho I’ve asked several times and she has mine. She’s now texted me and said I delayed to indicate, which I know isn’t true, she also said her insurance company told her not to contact me again, although I doubt she’s told them she hasn’t provided me with her details. If I hadn’t been trying to get back to Yorkshire as there was a family emergency, I didn’t take photos, get witness numbers or really think it through. I’m now worrying that she might try to claim on my insurance as she refuses point blank to give me her details. I’m fully comp, but i wouldn’t go through my insurance as there isn’t that much damage, it’s only cosmetic. Her car was new and quite badly damaged at the front. What should I do?
Marmalade - 4-Jul-19 @ 7:29 PM
Today 28th june. I was driving down a road doing 25mph I hadstarted to slow down as I was approaching an island. Behind me was a taxi driver who had been behind me for some time. The taxi driver was continuously speeding up behind me trying to make me go faster. Then as im driving down the road doing 25 I've had to put my foot on the break. The taxi driver has gone into the back of me causing quite a bit of damage to my car. As I've stopped he's got out his car shouting. Told him to pull into the side behind me I'm ringing the police requesting their attendance. At this point I'm rather shaken up. As I'm on the fone to police no insurance information has been handed over all he was interested in was getting to his next job and rather than wait for police to attend he's drove off still without handing over any information. I was only able to get a part of his number plate. The accident has been logged with the police and my insurance company. As yet I've not been to the police station as it took 3 and half hrs to get my vehicle recovered and by which time I had to get home for my daughter. Will I be alright as long as I go to my local station in the morning to make my statement?
Maz - 28-Jun-19 @ 8:03 AM
Today 28th june. I was driving down a road doing 25mph I hadstarted to slow down as I was approaching an island. Behind me was a taxi driver who had been behind me for some time. The taxi driver was continuously speeding up behind me trying to make me go faster. Then as im driving down the road doing 25 I've had to put my foot on the break. The taxi driver has gone into the back of me causing quite a bit of damage to my car. As I've stopped he's got out his car shouting. Told him to pull into the side behind me I'm ringing the police requesting their attendance. At this point I'm rather shaken up. As I'm on the fone to police no insurance information has been handed over all he was interested in was getting to his next job and rather than wait for police to attend he's drove off still without handing over any information. I was only able to get a part of his number plate. The accident has been logged with the police and my insurance company. As yet I've not been to the police station as it took 3 and half hrs to get my vehicle recovered and by which time I had to get home for my daughter. Will I be alright as long as I go to my local station in the morning to make my statement?
Maz - 28-Jun-19 @ 1:23 AM
Hi,On september 10 I had an car accident.I was waiting to a traffic light for the green colour to show and suddenly someone crashed into my rear of the car.We both went out of the cars to see what happened.I've told the other driver to follow me soo we can stop somewhere to change details.he said ok,but then he turned left and runned away.The only thing that I've wroted down was his reg number.I have called the police and they told me that I should call my insurance company.I called them and soo I've done a claim.Now they are asking me for proves.I haven't done any pictures from the accident.The insurance company told that the other driver denies the accident.Now we are waiting for the cctv footages from the traffic light and camera around the area.Do you think that we can still find them,and if not what can I do?
Nico - 21-Dec-18 @ 7:12 AM
I was turning right onto a side street when I was hit on the back drivers side door by a car pulling out of the junction. ther is a minor scratch on my bk door and the light and bumper smashed on the other car. the driver has jumped out looking half asleep/drowsey acussing me of cutting across her side of the road (which is a bug barer of mine and I don't dot as a rule) which I told her and that it was her not braking and going over the road making that has caused this as I was already turning when she has approach the junction
kimkim21 - 6-Mar-18 @ 1:26 PM
Last week I went to a shop and a company owned ford transit flatbed was parked sideways across 2 bays. The driver, was in the car having a chat with some people in another van. I pulled into the only available parking bay, to the left of where he was, which means I was behind him. I left my car and about a minute later, he hit and badly dented my car. When I approached him, he denied hitting it, (despite the massive dent!!), until a witness came from across the street, saying he saw the whole thing. The driver gave me his company card and said to call him for insurance details, which he refused to give at the time, just insisting that I call him. I made a note of the licence plate number and the name he gave and he left the scene. I tried calling that day, and eventually spoke to a 'coworker' who said I should get a quote as they would prefer to deal with it outside of insurance. I have since gotten the quote and keep calling the 2 company numbers and getting no answer. A woman eventually answered (both numbers!) and claims to have no knowledge of the person or the company! Despite having a website, with the same numbers on the card, the company does not seem to be a registered one. I am unsure what to do, as my insurers have said they need his name and address, which I can't get because he won't answer. What is my best course of action??
Redz - 14-Dec-17 @ 2:50 AM
While reversing, I accidentally clipped the car behind me’s bumper (my break lights do work - I don’t know if that’s worth mentioning?). The driver wouldn’t take my details and wouldn’t accept mine but had told me that there was a small scratch and to make sure that something like that never happens again. It’s never happened before and I was embarrassed and in shock so at the time I didn’t think to take photos and it was dark out. Is there anything I should do? I feel so guilty as I know it was my fault.
Anon - 1-Dec-17 @ 9:19 PM
T - Your Question:
My partner was on a round-about when a lady in front stopped suddenly as the sun got in her eyes!! He crashed into the back of her, they where both fine physically, his chest was sore from the seat belt, the lady in question admitted full liability and was adamant it was her fault. When ringing both insurance companies his insurance company stated that he would have to accept liability as he went into the back of her, her insurance said don't say anything its his fault?? They might sort out privately but she would like to do it through her insurance but cant as they wont accept liability? Surely if they both confirm what happened then the insurance companies should sort appropriately

Our Response:
You have to leave it up to the insurer really. Even though the lady admitted she was at fault,the advice if your're blinded by the sun is to stop/slow down etc. Perhaps your partner was too close? Consider the same situation but where she'd stopped suddenly to avoid a pedestrian or another vehicle swerving into her...
TrafficAccidentAdvice - 29-Nov-17 @ 10:51 AM
My partner was on a round-about when a lady in front stopped suddenly as the sun got in her eyes!! He crashed into the back of her, they where both fine physically, his chest was sore from the seat belt, the lady in question admitted full liability and was adamant it was her fault. When ringing both insurance companies his insurance company stated that he would have to accept liability as he went into the back of her, her insurance said don't say anything its his fault?? They might sort out privately but she would like to do it through her insurance but cant as they wont accept liability? Surely if they both confirm what happened then the insurance companies should sort appropriately
T - 28-Nov-17 @ 12:58 PM
simon - Your Question:
Last year my partner bumped another car when she pulled out, damage was minimal and she admitted fault. She gave the gent her insurance details, but he refused to give his. A few days later he texted her number and stated, if she paid £700 (we don,t have the text anymore as it is about a year ago) he would consider the matter closed, I advised no, unless he supplied quotes and we had a full and final settlement agreement. He never contacted us againtoday we received a court notice for a claim of ~£1500 from the gent in question! Any advise is greatly appreciated, as I am very annoyed as we could have sorted via the insurance last year! - many thanks

Our Response:
Firstly consult your insurer, they may be able to advise you. If not, just give your version of events and ask why you have not been contacted with quotes as requested etc.
TrafficAccidentAdvice - 17-Nov-17 @ 12:18 PM
last year my partner bumped another car when she pulled out, damage was minimal and she admitted fault. She gave the gent her insurance details, but he refused to give his. A few days later he texted her number and stated, if she paid £700(we don,t have the text anymore as it is about a year ago) he would consider the matter closed, i advised no, unless he supplied quotes and we had a full and final settlement agreement. He never contacted us again today we received a court notice for a claim of ~£1500 from the gent in question! Any advise is greatly appreciated, as i am very annoyed as we could have sorted via the insurance last year! - many thanks
simon - 16-Nov-17 @ 12:55 PM
Kez - Your Question:
Good day.My husband was stopped at a T-Junction. All the cars coming from the right were turning up into the road where he was stopped. He started to pull forwards to turn right into the road. I saw a motorbike coming up on the outside of the road to go straight in front of us and I yelled stop to my husband to came to an abrupt stop. The motorbike thought we were going to carry on going and he over-swerved and skidded onto his side. At no time did his bike and our car connect. There was at least half a meter between him and his bike, and our car. He was fully kitted so there were no scratches on him. but his bike was scratched. We got out of the car immediately to see if he was ok, and he said he was. We gave him all of our details, including address and telephone number at the scene. We immediately contacted our insurance to tell them what happened. Two days later he came over to our address to get the insurance details. We never heard from him again. We contacted our insurance a few times to find out if he was claiming but they refused to give us any details. This happened in October 2016. This year when our car insurance came for renewal we were out of the country. When we returned we found out that the monthly amount of our insurance had gone from £20 to £53. We were shocked and kept phoning asking for details and was told a claim had been made. When we asked for details of the claim we were once again refused the information so we could only assume that this motorbike person had made a claim. I would like to know if he was entitled to make the claim. No one from our insurance company can, or is willing to answer that question. Thank you. Kerry

Our Response:
They should have informed you and given you the chance to contest the claim. Write to them requesting the information within 14 days and say you going to contact the financial ombudsman if you don't hear from them. Follow up and do just that if they refuse to provide you with the information.Here is the information
TrafficAccidentAdvice - 25-Oct-17 @ 2:04 PM
Good day. My husband was stopped at a T-Junction. All the cars coming from the right were turning up into the road where he was stopped. He started to pull forwards to turn right into the road. I saw a motorbike coming up on the outside of the road to go straight in front of us and I yelled stop to my husband to came to an abrupt stop. The motorbike thought we were going to carry on going and he over-swerved and skidded onto his side. At no time did his bike and our car connect. There was at least half a meter between him and his bike, and our car. He was fully kitted so there were no scratches on him. but his bike was scratched. We got out of the car immediately to see if he was ok, and he said he was. We gave him all of our details, including address and telephone number at the scene. We immediately contacted our insurance to tell them what happened. Two days later he came over to our address to get the insurance details. We never heard from him again. We contacted our insurance a few times to find out if he was claiming but they refused to give us any details. This happened in October 2016. This year when our car insurance came for renewal we were out of the country. When we returned we found out that the monthly amount of our insurance had gone from £20 to £53. We were shocked and kept phoning asking for details and was told a claim had been made. When we asked for details of the claim we were once again refused the information so we could only assume that this motorbike person had made a claim. I would like to know if he was entitled to make the claim. No one from our insurance company can, or is willing to answer that question. Thank you. Kerry
Kez - 23-Oct-17 @ 11:38 AM
Yesterday as I was reversing to park at Waitrose salisbury I saw a car coming and I stopped, the car drove on to the back (driver side)of my car, the lady gave me her driving licence and phone number. She didn’t have valid insurance details with her, she gave me insurance details that expired last month.Now refusing to give me valid insurance details. Any advice on what to do next.
Sia - 18-Oct-17 @ 10:17 PM
Yesterday as I was reversing to pack at Waitrose salisbury I saw a car and I stopped, the other car drove on to the back of my car, the lady gave me her driving licence and phone number. She didn’t have valid insurance details with her, she gave me insurance details that expired last month.Now refusing to give me valid insurance details. Any advice on what to do next.
Sia - 18-Oct-17 @ 9:46 PM
Jay - Your Question:
I bumped into a car and left my details and am trying to find a quote privately, but finding it difficult as I was on holiday for a while and then lots of places want me to bring the car in or just haven't responded. The owner of the car keeps threatening to call the police if I don't give him my insurance details. What should I do? Would the police have reason to get involved?

Our Response:
Of course you won't get any quotes unless you take the car in?! You must give your insurance details if the other party asks for them.
TrafficAccidentAdvice - 13-Sep-17 @ 2:07 PM
I bumped into a car and left my details and am trying to find a quote privately, but finding it difficult as I was on holiday for a while and then lots of places want me to bring the car in or just haven't responded. The owner of the car keeps threatening to call the police if I don't give him my insurance details. What should I do? Would the police have reason to get involved?
Jay - 12-Sep-17 @ 7:58 AM
Angry Hubby - Your Question:
HiLast night a man with a van crashed into the rear of my wifes car. He stank of drink and really frightened her. He gave his name, address, van reg & telephone number but claimed that it was a company vechicle and did not know the Insurance details. I called later to find that both him & partner sounded paraletic and he did not disclose insurance details and is now hanging up on phone calls.The police appear to be useless in this matter, it's logged and that's it.Any tips on how to pin this driver down and make him pay?

Our Response:
Your own insurer may be able to trace the driver from the registration number and address etc.
TrafficAccidentAdvice - 7-Sep-17 @ 12:25 PM
Hi Last night a man with a van crashed into the rear of my wifes car. He stank of drink and really frightened her. He gave his name, address, van reg & telephone number but claimed that it was a company vechicle and did not know the Insurance details. I called later to find that both him & partner sounded paraletic and he did not disclose insurance details and is now hanging up on phone calls. The police appear to be useless in this matter, it's logged and that's it. Any tips on how to pin this driver down and make him pay?
Angry Hubby - 5-Sep-17 @ 6:17 PM
I have been involved in an accident. I was carrying passengers only my car was involved. All the passengers did not wear a seatbelt and they are all adults. They have requested for my car details to claim. Will they be able to claim? Also do I have to give them my details?
Lee - 22-Jul-17 @ 1:21 PM
I had a accident where the car in front reversed backinto me , and now my car has a small dent and paint scratches. I was only able to get some of the driver details as I wasn't fully sure what to do. I took a picture but my phone died, so the pic wasn't saved on my phone. I just want to know if I did go to the insurers, what the chances of me getting anything with limited evidence.
Gab - 11-Jul-17 @ 2:59 PM
P1234 - Your Question:
I am parked stationary in a parking bay on a road. The car behind me hit my rear bumper, drivers side as he was coming out of his space. The whole car moved, he came out of his when I saw that the bottom of my bumper was scratched and so was his. I told him what he has done, he denied it and said he did nothing, refused to give his details and wiped the mark off his car before he drove off. I told him I would notify the police.What is the best way to handle this? I have pics of him and our cars.

Our Response:
It's worth notifying the police, even if it's just to get a crime reference number for your insurance claim.
TrafficAccidentAdvice - 3-Jul-17 @ 2:34 PM
Lottir - Your Question:
My son had a collision with a car on private road coming around a blind corner. No independent witnesses although a couple in the other car who both state my son was to blame as they stopped and he skidded into them. My son says they both came round the corner and went into each other. Minimal damage so we don't want to get insurance involved as not worth it. They do.they have big truck with metal bumper, but want to get damage repaired at our cost. I thought it would be 50/50. If they insist on making a claim through insurance, will we have to pay towards their cost even if not admitting liability?

Our Response:
The insurance company will decide on this when they have considered both parties' vesions of events.
TrafficAccidentAdvice - 3-Jul-17 @ 11:49 AM
I am parked stationary in a parking bay on a road. The car behind me hit my rear bumper, drivers side as he was coming out of his space. The whole car moved, he came out of his when I saw that the bottom of my bumper was scratched and so was his. I told him what he has done, he denied it and said he did nothing, refused to give his details and wiped the mark off his car before he drove off. I told him I would notify the police. What is the best way to handle this? I have pics of him and our cars.
P1234 - 2-Jul-17 @ 6:47 PM
My son had a collision with a car on private road coming around a blind corner. No independent witnesses although a couple in the other car who both state my son was to blame as they stopped and he skidded into them.My son says they both came round the corner and went into each other. Minimal damage so we don't want to get insurance involved as not worth it. They do..they have big truck with metal bumper, but want to get damage repaired at our cost.I thought it would be 50/50.If they insist on making a claim through insurance, will we have to pay towards their cost even if not admitting liability?
Lottir - 1-Jul-17 @ 2:11 PM
Mojo - Your Question:
A chap caught my car with his van this morning, he stopped looked at the scratch and gave me a phone number but I forgot to take his reg plate details. He's refusing to pay or claim am I going to be able to take this further with just a phone number?

Our Response:
Contact your insurance company for advice. How have you been in touch? was it text message or actual phone call? Did you get the make of the van? Or his name, address? Ask your insurance company for advice.
TrafficAccidentAdvice - 15-Jun-17 @ 2:40 PM
A chap caught my car with his van this morning, he stopped looked at the scratch and gave me a phone number but i forgot to take his reg plate details. He's refusing to pay or claim am I going to be able to take this further with just a phone number?
Mojo - 13-Jun-17 @ 1:39 PM
Sam - Your Question:
HiSomeone ran in to the back of my wife's car. On the day of the bump her mot had run out. I have been told that the mot runs out at 12 midnight is that correct.And she will still have been insured.

Our Response:
The MOTexpiry date shows on the certificate. You should usually have had the vehicle tested before the start of that day. Your wife's insurer will be able to tell her whether the insurance is still valid. Some insurers include a current MOT as part of a policy's validity.
TrafficAccidentAdvice - 17-May-17 @ 10:45 AM
Hi Someone ran in to the back of my wife's car. On the day of the bump her mot had run out. I have been told that the mot runs out at 12 midnight is that correct. And she will still have been insured.
Sam - 14-May-17 @ 12:09 PM
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