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Driver Accidents and Refusal to Supply Details

By: Tracy Wilkinson - Updated: 13 Jun 2017 | comments*Discuss
 
Driver Accidents And Refusal To Supply Details

If you are involved in a car crash or traffic accident of some sort, there are several things that you need to do.

Regardless of whether or not the accident is your fault, if anyone (other than you) is injured, an animal (other than any that you were carrying in your own vehicle) is injured or killed, property belonging to someone else or another vehicle is damaged in some way or any of the surrounding street or road furniture (road signs, bollards) is damaged, then you will need to leave your contact details with anyone who has reasonable grounds to request them.

If no-one requests your details at the scene of the car crash, or for any reason you don't want to supply them (you may feel that the person requesting them is behaving in a threatening manner), then you can go to the nearest police station and report the traffic accident there instead.

Leaving the Scene to Report the Incident at The Station

If you take this course of action and someone reports the incident to the police, you may be apprehended on your way to the station. This could make it difficult to prove that you were not simply fleeing the scene of the accident - something which could land you in court and facing more severe penalties.

To avoid this, leave the scene of the car crash and pull over as soon as is safe to do so. Call the police and tell them that you have been involved in a road accident and that you are coming to your nearest station to give a statement. Then if you are stopped for any reason, it’s clear what your intentions were.

What Do I Do if The Other Driver Refuses to Provide me With Details?

If the other driver(s) involved in a traffic accident refuses to give you their contact details on request, remind them of the points above. Point out the reason that they should give you their details (e.g. because you and your passenger have been injured and explain to them that it is a legal requirement for them to give you the information that you are asking for. after a car crash

Taking Identification Details

If they still refuse to give you the information, make a note of the car registration number, the make and model and any distinguishing features of the car, such as window stickers or scratches or marks on the vehicle. This will allow the police to track them down more easily if they don’t report the incident within 24 hours.

Not Supposed to be Driving?

It's possible that if the driver is not supposed to be driving because they are banned or drunk or could get into trouble for doing so and if this is the case then they might not want to give you details because they will later say that someone else - maybe a passenger - was driving the vehicle.

To stop this happening, make sure you make a note of the physical appearance of the driver - approximate age/sex/height/weight, anything that might help the police later. Do they appear drunk or not 'with it?', have they said anything to you that indicates that they shouldn't be driving the vehicle? Also take notes on any passengers if you can.

Witness Statements

If you can find any bystanders who saw what happened and are happy to give details so that they can be called as witnesses later on, take their mobile numbers, names and addresses. If possible, ask for a business card if possible as they are more likely to have real telephone numbers and contact details!

Caught on Camera?

In the days of Big Brother, so much of what we do is caught on film at some time or another, so see if there are cameras that can help you. If there are cameras make a note of their location so that you can find out who owns them. The police and the council should be able to help you with this.

Recording Details

Anyone involved in an accident may well be in shock – including you, even if you feel OK. So do try and note down any information you get on paper, as you might not remember anything at all later on. If you haven't got a pen, see if your mobile phone has a record function use that and take information as if you were doing so into a dictaphone. If your phone has a camera, take photos if it is safe to do so.

Know When to Back Off

Above all else, never put yourself in danger. The most important thing to remember in this situation is your own personal safety and if someone doesn't want to give you their details, there might be a very good reason - something that they'll be willing to protect at all costs. If someone refuses to give you their details, judge the situation and if you don't want to push it any further then get as much information as you can without upsetting the other drivers, and putting yourself at risk.

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[Add a Comment]
Mojo - Your Question:
A chap caught my car with his van this morning, he stopped looked at the scratch and gave me a phone number but I forgot to take his reg plate details. He's refusing to pay or claim am I going to be able to take this further with just a phone number?

Our Response:
Contact your insurance company for advice. How have you been in touch? was it text message or actual phone call? Did you get the make of the van? Or his name, address? Ask your insurance company for advice.
TrafficAccidentAdvice - 15-Jun-17 @ 2:40 PM
A chap caught my car with his van this morning, he stopped looked at the scratch and gave me a phone number but i forgot to take his reg plate details. He's refusing to pay or claim am I going to be able to take this further with just a phone number?
Mojo - 13-Jun-17 @ 1:39 PM
Sam - Your Question:
HiSomeone ran in to the back of my wife's car. On the day of the bump her mot had run out. I have been told that the mot runs out at 12 midnight is that correct.And she will still have been insured.

Our Response:
The MOTexpiry date shows on the certificate. You should usually have had the vehicle tested before the start of that day. Your wife's insurer will be able to tell her whether the insurance is still valid. Some insurers include a current MOT as part of a policy's validity.
TrafficAccidentAdvice - 17-May-17 @ 10:45 AM
Hi Someone ran in to the back of my wife's car. On the day of the bump her mot had run out. I have been told that the mot runs out at 12 midnight is that correct. And she will still have been insured.
Sam - 14-May-17 @ 12:09 PM
Car was parked by roadsideoutside of house, car was pulling out of bays and reversed into my car which has left a dent and couple scratches, I never witnessed it but a neighbour did as the car drove up neighboured held hands up to say 'what you doing leaving' but she still drove off, finally got her contact details contacted her she said she never realise she done it as she has so much equipment in back making noises, got her a quote to fix it now she is denying she has done it. Can I still report her to the police to get the resolved or have I lost out?
Jlc - 5-Apr-17 @ 8:26 PM
Annoyed- Your Question:
I was reversing out my drive at home ,car parked behind me on my passenger side ,she started to reverse toward me ,I realised stopped my car blew my horn but she came on and damaged side of my car ,she apologised and said leave insurance out of it and gave me name of garage to get repaired and she pay for it ,I did all this but when told of price she then started to imply I went into her ,total lie ,my daughter was with me seen it all ,what can I do ,she also refuses to give insurance details ,I didn't get her reg no ,I'm stone mad ,now left with £100 of damage ,can I take her to court , I have her name and address ,thanks

Our Response:
You should usually report all accidents to your insurer anyway. Give them all the details that you have together with any pictures that you took. They will be able to advise you.
TrafficAccidentAdvice - 29-Mar-17 @ 11:22 AM
I was reversing out my drive at home ,car parked behind me on my passenger side ,she started to reverse toward me ,I realised stopped my car blew my horn but she came on and damaged side of my car ,she apologised and said leave insurance out of it and gave me name of garage to get repaired and she pay for it ,I did all this but when told of price she then started to imply I went into her ,total lie ,my daughter was with me seen it all ,what can I do ,she also refuses to give insurance details ,I didn't get her reg no ,I'm stone mad ,now left with £100 of damage ,can I take her to court , I have her name and address ,thanks
Annoyed - 27-Mar-17 @ 3:34 PM
Hi, my cousinbumped into another car! and smashed a little the back door, but not one was in the car hit, he gabe the details to the other driver but the driver wants to be fixed at audi's dealer but my cousin wants to fix in other garage because its cheap, the other guy refused and wants to give the details to the police! what can he do about it?
Paulo Samuel - 24-Mar-17 @ 2:01 AM
Chad - Your Question:
HiI had a small accident with another driver where I was at fault. I have no insurance. I had given all my details but she had not given me any of her own. She has now filed an insurance claim without giving me an opportunity to contact her and discuss options before filing a claim. I am not willing to pay an insurance claim knowing that the damage is minor but panel beaters use these claims to profit on.

Our Response:
If one party decides they would prefer to make a claim via their insurer, then there's nothing you can do about it unfortunately.
TrafficAccidentAdvice - 6-Mar-17 @ 10:41 AM
Hi I had a small accident with another driver where i was at fault. I have no insurance. I had given all my details but she had not given me any of her own. She has now filed an insurance claim without giving me an opportunity to contact her and discuss options before filing a claim. I am not willing to pay an insurance claim knowing that the damage is minor but panel beaters use these claims to profit on..
Chad - 3-Mar-17 @ 12:18 AM
Liz - Your Question:
A car bumped into the back of my car before Christmas and only names and numbers were exchanged at the time. Unfortunately my mother was very sick in hospital at the time which is where I was driving back from, due to this I was not thinking clearly hence minimal information being exchanged. I have since lost the details of the other driver who stated at the time she wanted to go outside the insurance companies as there was no damage to her car. Is there anything I can now do? I have exhausted all possibilities of finding this lady including advertising on social media sites and the potential of any cctv footage in the area. I have had the work quoted and it'll cost £500 to get my car legal and safe to drive again.

Our Response:
If you have lost the name, address and vehicle registration documents and it's now over a month since the bump, it's unlikely you will be able to do anything about this.
TrafficAccidentAdvice - 27-Jan-17 @ 12:01 PM
A car bumped into the back of my car before Christmas and only names and numbers were exchanged at the time. Unfortunately my mother was very sick in hospital at the time which is where I was driving back from, due to this I was not thinking clearly hence minimal information being exchanged. I have since lost the details of the other driver who stated at the time she wanted to go outside the insurance companies as there was no damage to her car. Is there anything I can now do? I have exhausted all possibilities of finding this lady including advertising on social media sites and the potential of any cctv footage in the area. I have had the work quoted and it'll cost £500 to get my car legal and safe to drive again.
Liz - 26-Jan-17 @ 5:27 AM
My neice was hit by a delivery driver outside my work and 3 witnesses saw it.The police were informed and all details were provided of the reg number, location, drivers first name, witness names, vehicle make, model, name of the company and mobile number of the company owner.Her insurance company have refused a courtesy car because we do not have the drivers surname and cannot find out.The company have refused to give the surname and say the driver has denied it despite there being 3 witnesses.How do we either get the surname of the driver or where does she go from here. Her car is fitted with a black box as she is a community carer and needs this box for insurance and the car for work.They are refusing to help.Any advice??
lea2001gb - 14-Dec-16 @ 7:58 PM
KB - Your Question:
My partner had a car stall and roll back onto his car. He got the reg, his phone number and name. He looked on facebook and found the guy who did it and hes also had contact with the phone number through text about the crash. Now the guys insurance is claiming that its misidentification. Even though hes supplied screen shots of the number and the texts and also the facebook page. My partners insurance is saying that it will have to go to court and he will have to pay for all the legal fees. Is there anything we can do? Or is that it? We're stuck with a car on finace that hasnt even been picked up yet and this happened 3months ago!

Our Response:
If the other party is denying everything, then yes it will have to go to court.
TrafficAccidentAdvice - 14-Dec-16 @ 11:54 AM
My partner had a car stall and roll back onto his car. He got the reg, his phone number and name. He looked on facebook and found the guy who did it and hes also had contact with the phone number through text about the crash. Now the guys insurance is claiming that its misidentification.. Even though hes supplied screen shots of the number and the texts and also the facebook page. My partners insurance is saying that it will have to go to court and he will have to pay for all the legal fees. Is there anything we can do? Or is that it? We're stuck with a car on finace that hasnt even been picked up yet and this happened 3months ago!
KB - 13-Dec-16 @ 3:05 PM
To dodds That's really bad when hou have cct just a thought do you know what taxi company they works for then you might get somewhere then you could ask them for help or find the car and record more damage on there car might just help prove it was down to them ,or ifvtgat faults get a friend and I mean this to be friendly not violence tothem just get them to make small talk if there car is still damaged they could ask them about it just to get extra evidence not to take the law in your own hand please wish you all the best tc
Kezza76 - 12-Dec-16 @ 10:56 AM
Last Sunday of November I was involved in a car crash I was going straight across a junction with lights on green when a taxi decided to turn right, instead of waiting till it was clear he just drove straight into me. He said it was a roundabout and I should of gave way! But it's not a round about it's a crossroads with traffic lights! Anyway he changed his story with insurance company and said I ran a red light! I managed to get cctv footage from a shop that caught the whole crash including the lights were on green when I went through. My insurance company are saying that it's not enough?! Because you can't see my reg plate!!! The cctv has date & time of crash on, you can clearly see it's my car colour make and model, you can clearly see the other car colour make model and that it's a taxi? I also have photos that show my reg plate with us in same position (crash position) in road --on the cctv you can see my husband getting out and taking the photos! But my insurance company are still refusing to help me!!! They say it's not enough??? 6 times today I've called them,,,,I get passed around and then they cut me off!! I've been without a car for 1 week & 3 days, my car is undrivable at present, no courtesy car, no nothing. They said I have to claim on my own insurance pay my excess and loose my no claims!!! I am absolutely lost!! This crash was not my fault at all I've provided all the evidence I can to no avail! Please can anyone help or advise? I've also researched my insurance company now (a little to late) but they get bad review after bad review,,,I am so upset with the position I've been put in.
Dodds - 7-Dec-16 @ 6:36 PM
Hi I would like some advice. my car was involved in a hit the car which i have now sold but now i have found the driver that hit my car can i still claim on their insurance. As I still have pictures and she wants to sort it out as she hit my parked car and it was insured at the time. I did not fix the car just sold it as it was with the damages. I also reported it to the police and the damage she done my usual mechanic said it's a right off as the repairs would cost more than the car is worth
Chan - 6-Dec-16 @ 9:58 PM
Hi I rolled into the back of a car this afternoon.I didn't even feel it but I have a high up car compared to the other party.We exchanged details and I took a picture of the damage but she had to wipe the car clean to see anything and the damage looks like far too much as I was going less than 5 miles an hour at the time.I was distracted and looked down,saw I was close and slammed my breaks on so I don't think she was lying that I hit her.There is no damage to my car.I just want advice.. Can I question the marks on the car with her?Or is it best to get a professional to go round and check the damage out?? In the stress of it I didn't think about questioning the scratches.
Hms - 27-Nov-16 @ 2:59 PM
Cazz - Your Question:
Hi am looking for some advice, I bumped into a car while driving into a parking space. It was my works private staff carpark. I reported to security. My self and a carpark attendant checked the other car and we were in agreement no damage had been caused. I advised the owner of the other car. We checked the cars and she was happy no damage had been done. Said it was fine and did not want to exchange insurance details. However 2 days later she contacts me at work and asks for details or if I wanted to pay garage fees. Is it possible for her to make claim.

Our Response:
If she considers the damage is sufficent to warrant a repair she can make a claim. If you think she is claiming for work that was not caused by your accident, you should alert your insurer to this.
TrafficAccidentAdvice - 24-Nov-16 @ 12:48 PM
Hi am looking for some advice, I bumped into a car while driving into a parking space. It was my works private staff carpark. I reported to security. My self and a carpark attendant checked the other car and we were in agreement no damage had been caused. I advised the owner of the other car. We checked the cars and she was happy no damage had been done. Said it was fine and did not want to exchange insurance details. However 2 days later she contacts me at work and asks for details or if I wanted to pay garage fees. Is it possible for her to make claim.
Cazz - 23-Nov-16 @ 6:03 PM
I was hit by a taxi driver today whilst parked. The damage to my vehicle is minimal but he refused to give me details then proceeded to take photos of my car!What should I do? I have a witness
Kaf - 14-Nov-16 @ 4:06 PM
Johnny23 - Your Question:
I was involved in an iccident, but forgot to write down the reg plate, however I know the persons name, and can find his address, what do I do?

Our Response:
You should still pass on any details that you have to your insurers even if you do not have the reg number.
TrafficAccidentAdvice - 9-Nov-16 @ 10:29 AM
I was involved in an iccident, but forgot to write down the reg plate, however i know the persons name, and can find his address, what do i do?
Johnny23 - 8-Nov-16 @ 7:47 AM
Megy - Your Question:
I was in a car crash 2 weeks ago. I was rear ended and pushed into somebody elses car. My car was deemed a write off by the towing company. The man who hit me told me that he had insurance (didnt say who with) and we wrote down contact info. When I got home I realised that he didnt write down his phone number. He left an address, but he lives an hour away. He has my number, its his fault, he should have called by now. I have been to the police and they told me that its not a legal requirement to leave your phone number. Its costing my partner and I a fortune to get to and from work everyday, but I cant do anything about it. I dont know how to get in contact with this bloke. Any suggestions?

Our Response:
Report this to your insurer... they'll be able to contact his insurer with the name and address details alone.
TrafficAccidentAdvice - 27-Oct-16 @ 12:50 PM
I was in a car crash 2 weeks ago. I was rear ended and pushed into somebody elses car. My car was deemed a write off by the towing company. The man who hit me told me that he had insurance (didnt say who with) and we wrote down contact info. When i got home i realised that he didnt write down his phone number. He left an address, but he lives an hour away. He has my number, its his fault, he should have called by now. I have been to the police and they told me that its not a legal requirement to leave your phone number. Its costing my partner and I a fortune to get to and from work everyday, but i cant do anything about it. I dont know how to get in contact with this bloke. Any suggestions?
Megy - 26-Oct-16 @ 2:37 AM
I was involved in an accident I hit somebodys back end ,my car was taken away and looked at by insureance company enginners, who said that at time of accident the electronics didn't work in my car as abs light came on and brakes didn't work ,my mechanical or electrical fault is not coverd , iam a percent positively know their was nothing wrong am I entitled to a second opion
nana44 - 20-Oct-16 @ 9:07 PM
Jes - Your Question:
My car was hit while it was parked at a parking lot. The person that hit it ran off but came back 2 days later to take responsibility stating that she wasn't aware she had backed up into my car but thought she backed up into the sidewalk. She said she would pay for damages out of pocket but never did. So when I tried to get her insurance information she attacked me verbally and threatened me physically. So I told the cops what happened and they went to get her insurance information. But now she told her insurance she never had an accident and her insurance is saying that since their are no witnesses they can't believe what I am saying. What can I do about this, I really need help!

Our Response:
Pass on your police incident number to your insurer, they should be able to liaise with each other. If you policy has legal cover, you might be able to take it further.
TrafficAccidentAdvice - 14-Oct-16 @ 12:16 PM
My car was hit while it was parked at a parking lot. The person that hit it ran off but came back 2 days later to take responsibility stating that she wasn't aware she had backed up into my car but thought she backed up into the sidewalk. She said she would pay for damages out of pocket but never did. So when I tried to get her insurance information she attacked me verbally and threatened me physically. So I told the cops what happened and they went to get her insurance information. But now she told her insurance she never had an accident and her insurance is saying that since their are no witnesses they can't believe what I am saying. What can I do about this, I really need help!
Jes - 13-Oct-16 @ 12:20 PM
daughter was waiting at junction for the road to become clear she was behind another car the car in front pulled out and then suddenly stalled she tapped his rear bumper causing a 1 inch stratch gave the other driver her name and number he was a learner driver being taught by his dad ,he said it was all her fault that they where stationary and she went into the back of them ,which wasnt true he didnt want to go through any of the insurances and wanted a 150 pounds payment for damages ,which my daughter still in shock agreed with ,now 4 weeks later hes say he wants her insurance details or hes going to the police what can we do
bud - 7-Oct-16 @ 11:17 AM
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