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Driver Accidents and Refusal to Supply Details

By: Tracy Wilkinson - Updated: 23 Oct 2017 | comments*Discuss
 
Driver Accidents And Refusal To Supply Details

If you are involved in a car crash or traffic accident of some sort, there are several things that you need to do.

Regardless of whether or not the accident is your fault, if anyone (other than you) is injured, an animal (other than any that you were carrying in your own vehicle) is injured or killed, property belonging to someone else or another vehicle is damaged in some way or any of the surrounding street or road furniture (road signs, bollards) is damaged, then you will need to leave your contact details with anyone who has reasonable grounds to request them.

If no-one requests your details at the scene of the car crash, or for any reason you don't want to supply them (you may feel that the person requesting them is behaving in a threatening manner), then you can go to the nearest police station and report the traffic accident there instead.

Leaving the Scene to Report the Incident at The Station

If you take this course of action and someone reports the incident to the police, you may be apprehended on your way to the station. This could make it difficult to prove that you were not simply fleeing the scene of the accident - something which could land you in court and facing more severe penalties.

To avoid this, leave the scene of the car crash and pull over as soon as is safe to do so. Call the police and tell them that you have been involved in a road accident and that you are coming to your nearest station to give a statement. Then if you are stopped for any reason, it’s clear what your intentions were.

What Do I Do if The Other Driver Refuses to Provide me With Details?

If the other driver(s) involved in a traffic accident refuses to give you their contact details on request, remind them of the points above. Point out the reason that they should give you their details (e.g. because you and your passenger have been injured and explain to them that it is a legal requirement for them to give you the information that you are asking for. after a car crash

Taking Identification Details

If they still refuse to give you the information, make a note of the car registration number, the make and model and any distinguishing features of the car, such as window stickers or scratches or marks on the vehicle. This will allow the police to track them down more easily if they don’t report the incident within 24 hours.

Not Supposed to be Driving?

It's possible that if the driver is not supposed to be driving because they are banned or drunk or could get into trouble for doing so and if this is the case then they might not want to give you details because they will later say that someone else - maybe a passenger - was driving the vehicle.

To stop this happening, make sure you make a note of the physical appearance of the driver - approximate age/sex/height/weight, anything that might help the police later. Do they appear drunk or not 'with it?', have they said anything to you that indicates that they shouldn't be driving the vehicle? Also take notes on any passengers if you can.

Witness Statements

If you can find any bystanders who saw what happened and are happy to give details so that they can be called as witnesses later on, take their mobile numbers, names and addresses. If possible, ask for a business card if possible as they are more likely to have real telephone numbers and contact details!

Caught on Camera?

In the days of Big Brother, so much of what we do is caught on film at some time or another, so see if there are cameras that can help you. If there are cameras make a note of their location so that you can find out who owns them. The police and the council should be able to help you with this.

Recording Details

Anyone involved in an accident may well be in shock – including you, even if you feel OK. So do try and note down any information you get on paper, as you might not remember anything at all later on. If you haven't got a pen, see if your mobile phone has a record function use that and take information as if you were doing so into a dictaphone. If your phone has a camera, take photos if it is safe to do so.

Know When to Back Off

Above all else, never put yourself in danger. The most important thing to remember in this situation is your own personal safety and if someone doesn't want to give you their details, there might be a very good reason - something that they'll be willing to protect at all costs. If someone refuses to give you their details, judge the situation and if you don't want to push it any further then get as much information as you can without upsetting the other drivers, and putting yourself at risk.

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Good day. My husband was stopped at a T-Junction. All the cars coming from the right were turning up into the road where he was stopped. He started to pull forwards to turn right into the road. I saw a motorbike coming up on the outside of the road to go straight in front of us and I yelled stop to my husband to came to an abrupt stop. The motorbike thought we were going to carry on going and he over-swerved and skidded onto his side. At no time did his bike and our car connect. There was at least half a meter between him and his bike, and our car. He was fully kitted so there were no scratches on him. but his bike was scratched. We got out of the car immediately to see if he was ok, and he said he was. We gave him all of our details, including address and telephone number at the scene. We immediately contacted our insurance to tell them what happened. Two days later he came over to our address to get the insurance details. We never heard from him again. We contacted our insurance a few times to find out if he was claiming but they refused to give us any details. This happened in October 2016. This year when our car insurance came for renewal we were out of the country. When we returned we found out that the monthly amount of our insurance had gone from £20 to £53. We were shocked and kept phoning asking for details and was told a claim had been made. When we asked for details of the claim we were once again refused the information so we could only assume that this motorbike person had made a claim. I would like to know if he was entitled to make the claim. No one from our insurance company can, or is willing to answer that question. Thank you. Kerry
Kez - 23-Oct-17 @ 11:38 AM
Yesterday as I was reversing to park at Waitrose salisbury I saw a car coming and I stopped, the car drove on to the back (driver side)of my car, the lady gave me her driving licence and phone number. She didn’t have valid insurance details with her, she gave me insurance details that expired last month.Now refusing to give me valid insurance details. Any advice on what to do next.
Sia - 18-Oct-17 @ 10:17 PM
Yesterday as I was reversing to pack at Waitrose salisbury I saw a car and I stopped, the other car drove on to the back of my car, the lady gave me her driving licence and phone number. She didn’t have valid insurance details with her, she gave me insurance details that expired last month.Now refusing to give me valid insurance details. Any advice on what to do next.
Sia - 18-Oct-17 @ 9:46 PM
Jay - Your Question:
I bumped into a car and left my details and am trying to find a quote privately, but finding it difficult as I was on holiday for a while and then lots of places want me to bring the car in or just haven't responded. The owner of the car keeps threatening to call the police if I don't give him my insurance details. What should I do? Would the police have reason to get involved?

Our Response:
Of course you won't get any quotes unless you take the car in?! You must give your insurance details if the other party asks for them.
TrafficAccidentAdvice - 13-Sep-17 @ 2:07 PM
I bumped into a car and left my details and am trying to find a quote privately, but finding it difficult as I was on holiday for a while and then lots of places want me to bring the car in or just haven't responded. The owner of the car keeps threatening to call the police if I don't give him my insurance details. What should I do? Would the police have reason to get involved?
Jay - 12-Sep-17 @ 7:58 AM
Angry Hubby - Your Question:
HiLast night a man with a van crashed into the rear of my wifes car. He stank of drink and really frightened her. He gave his name, address, van reg & telephone number but claimed that it was a company vechicle and did not know the Insurance details. I called later to find that both him & partner sounded paraletic and he did not disclose insurance details and is now hanging up on phone calls.The police appear to be useless in this matter, it's logged and that's it.Any tips on how to pin this driver down and make him pay?

Our Response:
Your own insurer may be able to trace the driver from the registration number and address etc.
TrafficAccidentAdvice - 7-Sep-17 @ 12:25 PM
Hi Last night a man with a van crashed into the rear of my wifes car. He stank of drink and really frightened her. He gave his name, address, van reg & telephone number but claimed that it was a company vechicle and did not know the Insurance details. I called later to find that both him & partner sounded paraletic and he did not disclose insurance details and is now hanging up on phone calls. The police appear to be useless in this matter, it's logged and that's it. Any tips on how to pin this driver down and make him pay?
Angry Hubby - 5-Sep-17 @ 6:17 PM
I have been involved in an accident. I was carrying passengers only my car was involved. All the passengers did not wear a seatbelt and they are all adults. They have requested for my car details to claim. Will they be able to claim? Also do I have to give them my details?
Lee - 22-Jul-17 @ 1:21 PM
I had a accident where the car in front reversed backinto me , and now my car has a small dent and paint scratches. I was only able to get some of the driver details as I wasn't fully sure what to do. I took a picture but my phone died, so the pic wasn't saved on my phone. I just want to know if I did go to the insurers, what the chances of me getting anything with limited evidence.
Gab - 11-Jul-17 @ 2:59 PM
P1234 - Your Question:
I am parked stationary in a parking bay on a road. The car behind me hit my rear bumper, drivers side as he was coming out of his space. The whole car moved, he came out of his when I saw that the bottom of my bumper was scratched and so was his. I told him what he has done, he denied it and said he did nothing, refused to give his details and wiped the mark off his car before he drove off. I told him I would notify the police.What is the best way to handle this? I have pics of him and our cars.

Our Response:
It's worth notifying the police, even if it's just to get a crime reference number for your insurance claim.
TrafficAccidentAdvice - 3-Jul-17 @ 2:34 PM
Lottir - Your Question:
My son had a collision with a car on private road coming around a blind corner. No independent witnesses although a couple in the other car who both state my son was to blame as they stopped and he skidded into them. My son says they both came round the corner and went into each other. Minimal damage so we don't want to get insurance involved as not worth it. They do.they have big truck with metal bumper, but want to get damage repaired at our cost. I thought it would be 50/50. If they insist on making a claim through insurance, will we have to pay towards their cost even if not admitting liability?

Our Response:
The insurance company will decide on this when they have considered both parties' vesions of events.
TrafficAccidentAdvice - 3-Jul-17 @ 11:49 AM
I am parked stationary in a parking bay on a road. The car behind me hit my rear bumper, drivers side as he was coming out of his space. The whole car moved, he came out of his when I saw that the bottom of my bumper was scratched and so was his. I told him what he has done, he denied it and said he did nothing, refused to give his details and wiped the mark off his car before he drove off. I told him I would notify the police. What is the best way to handle this? I have pics of him and our cars.
P1234 - 2-Jul-17 @ 6:47 PM
My son had a collision with a car on private road coming around a blind corner. No independent witnesses although a couple in the other car who both state my son was to blame as they stopped and he skidded into them.My son says they both came round the corner and went into each other. Minimal damage so we don't want to get insurance involved as not worth it. They do..they have big truck with metal bumper, but want to get damage repaired at our cost.I thought it would be 50/50.If they insist on making a claim through insurance, will we have to pay towards their cost even if not admitting liability?
Lottir - 1-Jul-17 @ 2:11 PM
Mojo - Your Question:
A chap caught my car with his van this morning, he stopped looked at the scratch and gave me a phone number but I forgot to take his reg plate details. He's refusing to pay or claim am I going to be able to take this further with just a phone number?

Our Response:
Contact your insurance company for advice. How have you been in touch? was it text message or actual phone call? Did you get the make of the van? Or his name, address? Ask your insurance company for advice.
TrafficAccidentAdvice - 15-Jun-17 @ 2:40 PM
A chap caught my car with his van this morning, he stopped looked at the scratch and gave me a phone number but i forgot to take his reg plate details. He's refusing to pay or claim am I going to be able to take this further with just a phone number?
Mojo - 13-Jun-17 @ 1:39 PM
Sam - Your Question:
HiSomeone ran in to the back of my wife's car. On the day of the bump her mot had run out. I have been told that the mot runs out at 12 midnight is that correct.And she will still have been insured.

Our Response:
The MOTexpiry date shows on the certificate. You should usually have had the vehicle tested before the start of that day. Your wife's insurer will be able to tell her whether the insurance is still valid. Some insurers include a current MOT as part of a policy's validity.
TrafficAccidentAdvice - 17-May-17 @ 10:45 AM
Hi Someone ran in to the back of my wife's car. On the day of the bump her mot had run out. I have been told that the mot runs out at 12 midnight is that correct. And she will still have been insured.
Sam - 14-May-17 @ 12:09 PM
Car was parked by roadsideoutside of house, car was pulling out of bays and reversed into my car which has left a dent and couple scratches, I never witnessed it but a neighbour did as the car drove up neighboured held hands up to say 'what you doing leaving' but she still drove off, finally got her contact details contacted her she said she never realise she done it as she has so much equipment in back making noises, got her a quote to fix it now she is denying she has done it. Can I still report her to the police to get the resolved or have I lost out?
Jlc - 5-Apr-17 @ 8:26 PM
Annoyed- Your Question:
I was reversing out my drive at home ,car parked behind me on my passenger side ,she started to reverse toward me ,I realised stopped my car blew my horn but she came on and damaged side of my car ,she apologised and said leave insurance out of it and gave me name of garage to get repaired and she pay for it ,I did all this but when told of price she then started to imply I went into her ,total lie ,my daughter was with me seen it all ,what can I do ,she also refuses to give insurance details ,I didn't get her reg no ,I'm stone mad ,now left with £100 of damage ,can I take her to court , I have her name and address ,thanks

Our Response:
You should usually report all accidents to your insurer anyway. Give them all the details that you have together with any pictures that you took. They will be able to advise you.
TrafficAccidentAdvice - 29-Mar-17 @ 11:22 AM
I was reversing out my drive at home ,car parked behind me on my passenger side ,she started to reverse toward me ,I realised stopped my car blew my horn but she came on and damaged side of my car ,she apologised and said leave insurance out of it and gave me name of garage to get repaired and she pay for it ,I did all this but when told of price she then started to imply I went into her ,total lie ,my daughter was with me seen it all ,what can I do ,she also refuses to give insurance details ,I didn't get her reg no ,I'm stone mad ,now left with £100 of damage ,can I take her to court , I have her name and address ,thanks
Annoyed - 27-Mar-17 @ 3:34 PM
Hi, my cousinbumped into another car! and smashed a little the back door, but not one was in the car hit, he gabe the details to the other driver but the driver wants to be fixed at audi's dealer but my cousin wants to fix in other garage because its cheap, the other guy refused and wants to give the details to the police! what can he do about it?
Paulo Samuel - 24-Mar-17 @ 2:01 AM
Chad - Your Question:
HiI had a small accident with another driver where I was at fault. I have no insurance. I had given all my details but she had not given me any of her own. She has now filed an insurance claim without giving me an opportunity to contact her and discuss options before filing a claim. I am not willing to pay an insurance claim knowing that the damage is minor but panel beaters use these claims to profit on.

Our Response:
If one party decides they would prefer to make a claim via their insurer, then there's nothing you can do about it unfortunately.
TrafficAccidentAdvice - 6-Mar-17 @ 10:41 AM
Hi I had a small accident with another driver where i was at fault. I have no insurance. I had given all my details but she had not given me any of her own. She has now filed an insurance claim without giving me an opportunity to contact her and discuss options before filing a claim. I am not willing to pay an insurance claim knowing that the damage is minor but panel beaters use these claims to profit on..
Chad - 3-Mar-17 @ 12:18 AM
Liz - Your Question:
A car bumped into the back of my car before Christmas and only names and numbers were exchanged at the time. Unfortunately my mother was very sick in hospital at the time which is where I was driving back from, due to this I was not thinking clearly hence minimal information being exchanged. I have since lost the details of the other driver who stated at the time she wanted to go outside the insurance companies as there was no damage to her car. Is there anything I can now do? I have exhausted all possibilities of finding this lady including advertising on social media sites and the potential of any cctv footage in the area. I have had the work quoted and it'll cost £500 to get my car legal and safe to drive again.

Our Response:
If you have lost the name, address and vehicle registration documents and it's now over a month since the bump, it's unlikely you will be able to do anything about this.
TrafficAccidentAdvice - 27-Jan-17 @ 12:01 PM
A car bumped into the back of my car before Christmas and only names and numbers were exchanged at the time. Unfortunately my mother was very sick in hospital at the time which is where I was driving back from, due to this I was not thinking clearly hence minimal information being exchanged. I have since lost the details of the other driver who stated at the time she wanted to go outside the insurance companies as there was no damage to her car. Is there anything I can now do? I have exhausted all possibilities of finding this lady including advertising on social media sites and the potential of any cctv footage in the area. I have had the work quoted and it'll cost £500 to get my car legal and safe to drive again.
Liz - 26-Jan-17 @ 5:27 AM
My neice was hit by a delivery driver outside my work and 3 witnesses saw it.The police were informed and all details were provided of the reg number, location, drivers first name, witness names, vehicle make, model, name of the company and mobile number of the company owner.Her insurance company have refused a courtesy car because we do not have the drivers surname and cannot find out.The company have refused to give the surname and say the driver has denied it despite there being 3 witnesses.How do we either get the surname of the driver or where does she go from here. Her car is fitted with a black box as she is a community carer and needs this box for insurance and the car for work.They are refusing to help.Any advice??
lea2001gb - 14-Dec-16 @ 7:58 PM
KB - Your Question:
My partner had a car stall and roll back onto his car. He got the reg, his phone number and name. He looked on facebook and found the guy who did it and hes also had contact with the phone number through text about the crash. Now the guys insurance is claiming that its misidentification. Even though hes supplied screen shots of the number and the texts and also the facebook page. My partners insurance is saying that it will have to go to court and he will have to pay for all the legal fees. Is there anything we can do? Or is that it? We're stuck with a car on finace that hasnt even been picked up yet and this happened 3months ago!

Our Response:
If the other party is denying everything, then yes it will have to go to court.
TrafficAccidentAdvice - 14-Dec-16 @ 11:54 AM
My partner had a car stall and roll back onto his car. He got the reg, his phone number and name. He looked on facebook and found the guy who did it and hes also had contact with the phone number through text about the crash. Now the guys insurance is claiming that its misidentification.. Even though hes supplied screen shots of the number and the texts and also the facebook page. My partners insurance is saying that it will have to go to court and he will have to pay for all the legal fees. Is there anything we can do? Or is that it? We're stuck with a car on finace that hasnt even been picked up yet and this happened 3months ago!
KB - 13-Dec-16 @ 3:05 PM
To dodds That's really bad when hou have cct just a thought do you know what taxi company they works for then you might get somewhere then you could ask them for help or find the car and record more damage on there car might just help prove it was down to them ,or ifvtgat faults get a friend and I mean this to be friendly not violence tothem just get them to make small talk if there car is still damaged they could ask them about it just to get extra evidence not to take the law in your own hand please wish you all the best tc
Kezza76 - 12-Dec-16 @ 10:56 AM
Last Sunday of November I was involved in a car crash I was going straight across a junction with lights on green when a taxi decided to turn right, instead of waiting till it was clear he just drove straight into me. He said it was a roundabout and I should of gave way! But it's not a round about it's a crossroads with traffic lights! Anyway he changed his story with insurance company and said I ran a red light! I managed to get cctv footage from a shop that caught the whole crash including the lights were on green when I went through. My insurance company are saying that it's not enough?! Because you can't see my reg plate!!! The cctv has date & time of crash on, you can clearly see it's my car colour make and model, you can clearly see the other car colour make model and that it's a taxi? I also have photos that show my reg plate with us in same position (crash position) in road --on the cctv you can see my husband getting out and taking the photos! But my insurance company are still refusing to help me!!! They say it's not enough??? 6 times today I've called them,,,,I get passed around and then they cut me off!! I've been without a car for 1 week & 3 days, my car is undrivable at present, no courtesy car, no nothing. They said I have to claim on my own insurance pay my excess and loose my no claims!!! I am absolutely lost!! This crash was not my fault at all I've provided all the evidence I can to no avail! Please can anyone help or advise? I've also researched my insurance company now (a little to late) but they get bad review after bad review,,,I am so upset with the position I've been put in.
Dodds - 7-Dec-16 @ 6:36 PM
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